Privacy Policy

At Sunset View Rooms, we are dedicated to protecting your privacy and ensuring the security of your personal information. Our advanced systems are designed to safeguard your data, including sensitive details such as your identity and payment information. We are committed to maintaining the confidentiality of your data and strictly prohibit any unauthorized sharing with third parties. Our comprehensive privacy policy outlines how we collect, use, and protect the information you provide when booking a hotel or related services with us. We encourage you to review our policy to understand how we prioritize your privacy throughout your entire booking process.

Information We Collect

• Contact Information: This includes your name, phone number, email address, and residential address, which are necessary for communication, booking confirmations, and customer support.
• Booking Details: Information such as your room preference, check-in/check-out dates, payment information, and specific hotel booking preferences will be collected to complete your reservation.
• Account Information: If you choose to create an account with us for future bookings and to track your hotel reservations, we will securely store your login details. We ensure that your information is handled with the highest level of confidentiality and comply with strict privacy policies.

Our Commitment to Your Privacy and Information

When you provide us with your information, it is used solely to enhance your hotel booking experience. We handle your details with care, ensuring smooth reservations and assisting with required travel documentation, such as booking confirmations and any necessary accommodation-related documents. Our dedicated customer support team is always ready to assist you with any questions or concerns you may have regarding your stay, verifying and supporting the details you provide. With access to your information, we are able to personalize your hotel experience and offer you the most relevant and tailored travel options available.

Sharing Your Information

We may share your information with trusted third-party service providers in certain situations to ensure a smooth and efficient hotel experience. Here are the circumstances in which your information may be shared:

• To complete your hotel booking, we may need to share your details with hotel chains and related service providers.
• In compliance with legal requirements, we may be required to share some of your information for security or regulatory purposes.
• Your information may be shared with our customer support team to assist you more effectively and offer personalized guidance throughout your stay.
• We may use your information to inform you about new offers or promotions related to our services. You can easily opt out of these communications at any time.

Using Cookies

Our website uses cookies to improve your browsing experience and streamline hotel bookings. These cookies help us analyze trends and offer personalized recommendations based on your preferences, ensuring a more tailored and efficient booking process.

Third-Party Access to Personal Information

There may be times when we need to share your personal information with third parties in certain situations:

• If required by law or in the case of legal proceedings, we may disclose your hotel-related information.
• Third-party service providers may need access to your details to process your hotel reservation and manage related services.
• In the event of business transactions, transfers, or similar activities, we may need to share your information with the appropriate organizations involved in these processes.

Data Security and Your Rights

We are committed to providing a secure environment for your data, protecting it from unauthorized access, alteration, or disclosure. As the owner of your information, you have the right to update or delete any personal details you’ve provided. Your privacy is our priority, and you can manage and modify your information at any time through your account settings.

Privacy Policy Update

As with other online platforms, we may update our privacy policy from time to time. We encourage you to periodically review our privacy statement to stay informed about any changes and how they may affect your information.

Your Rights

You have the right to access, update, and delete your personal data. If you have an account with us, you can easily manage your preferences and privacy settings through your account. If you have any questions or concerns, feel free to contact us for assistance.